international-packages
1
$ 55.00 Year/person

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How to Buy your health insurance premiums via your mobile payments

To join our health insurance can start by just topping any amount by sending to our Mobile number; if first time automatically you will be registered or if its second time, balance will be added or Type *121# to check your insurance Balance
Plans
Package Period Code
Tiva Bodaboda

Year/person

*120*1# - Tiva Bodaboda ($55)

Tiva Afya yangu

Year/person

*121*1# - Tiva Afya yangu ($55)

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Addon Total

Upgrade Total

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Tiva Afya Yangu Scheme (Personal) - $55/year

 

Tiva Afya Yangu is an innovative individual microhealth scheme developed by Tiva to cater to the healthcare needs of low- and mid-income earners in Tanzania. This demographic is often excluded from traditional health insurance schemes due to their inability to afford premiums. The scheme aims to provide affordable and accessible healthcare services to this underserved population, thus improving their health outcomes while reducing the burden of healthcare costs.

Tiva Afya Yangu scheme offers comprehensive coverage of basic healthcare services, including outpatient and inpatient care. Subscribers can access consultations with doctors and other healthcare professionals, diagnosis and treatment of common illnesses and injuries, prescription of medicines, and basic diagnostic tests and surgical services. The scheme also covers preventive care services, such as regular check-ups, immunizations, and screenings for common health conditions such as hypertension and diabetes.

 However, it's important to note that Tiva Afya Yangu has certain exclusions. The scheme does not cover pre-existing conditions, cosmetic surgeries, vision care, dental treatments, or pregnancy-related conditions. Subscribers will need to purchase additional specialized schemes or pay out-of-pocket for these services if needed. Nonetheless, the scheme still offers comprehensive coverage of basic healthcare services and preventive care, making it an excellent option for individuals who need affordable and accessible healthcare.

Per Person  

This plan is designed for individuals and provides comprehensive healthcare coverage for one person. The plan covers all healthcare services from consultations with doctors to prescription fulfillment and major medical procedures. The cost of the plan is $55 per year for one person, and additional family members can be added. The cost for an additional adult is $49.5 per year, while children are covered at a cost of $22 per year. The plan covers individuals between the ages of 0 (newborn babies) and 60 and provides coverage for up to 12 months.

 

This plan offers a variety of benefits, including coverage for prescription care, doctor visits, hospitalization, and telemedicine.

  • The Tiva Health Scheme plan can cover up to 6 individuals, typically structured either as a principal individual, a principal adult with spouse and child dependents, or a principal adult with spouse, child dependents, and parents or in-laws.
  • Care is covered at all healthcare facilities nationwide that are in the Tiva Network, except in places where Tiva has no network. In those cases, permission must be requested.
  • Maximum age for elder policyholders is 60; 
  • Minimum age to add a child by buying a new insurance package is 1 day.

 

 

Inpatient services are typically provided to patients who require hospitalization for more serious medical conditions.  Tiva Afya Yangu Health Scheme covers several basic inpatient services, including:

 

·       Hospital room and board: This includes the cost of a hospital bed and nursing care.

·       Medical procedures and treatments: This may include surgeries, anesthesia, diagnostic tests, and imaging tests such as CT scans and MRI.

·       Medications: Inpatient services usually cover the cost of prescription drugs and other medications required during the hospital stay.

·       Rehabilitation services: This includes physiotherapy and other forms of rehabilitation to help patients recover from injuries or illnesses.

·       Intensive care: Patients who require critical care may be admitted to the intensive care unit (ICU) where they receive close monitoring and specialized care.

·       Specialist consultations: Patients may require consultations with medical specialists such as cardiologists, neurologists, or oncologists, depending on their medical condition.

·       Emergency care: In the event of a medical emergency, Tiva Afya Yangu Health Scheme covers the cost of emergency.

·       Maximum Benefit Ceiling: $1,000 per year

What is not covered

·       Psychiatric hospitalization

·       Chronic diseases, chronic medication

·       Cosmetic surgeries

·       Dental treatments

·       Vision

·       Pregnancy-related conditions etc...

More specifically, outpatient services may include the following:

  • General consultations with a physician or specialist for illnesses, injuries, or preventive care
  • Diagnostic tests such as blood tests, X-rays, ultrasounds, and ECGs
  • Laboratory services such as blood and urine analysis
  • Prescription medications for common illnesses and chronic conditions
  • Basic medical procedures such as wound dressing, injections, and minor surgeries
  • Physiotherapy sessions for rehabilitation after injuries or surgeries

·       Maximum Benefit Ceiling: $250 per year

 

 

Exclusions:

        Pre-existing conditions

        Cosmetic surgeries

        Dental treatments

        Pregnancy-related expenses

        Vision

·        Inpatient services typically cover the cost of prescription drugs and other medications required during a beneficiary's hospital stay, with the following exceptions: pre-existing conditions, cosmetic surgeries, dental treatments, and pregnancy and delivery-related treatments.

·        Tiva has a network of pharmacies throughout the entire country, which are located in various street locations. This program specifically covers medication benefits that are within the outpatients’ limit.

·        Each individual with Tiva Afya Yangu Health Scheme package has access to medication benefits as explained above.

·       The outpatient services component offers a wide range of diagnostic tests such as blood tests, X-rays, Ultrasounds, and ECGs, laboratory services such as blood and urine analysis, basic medical procedures such as wound dressing, injections, and minor surgeries, as well as physiotherapy sessions for rehabilitation after injuries or surgeries.

·       Tiva Afya Yangu Health Scheme examination and investigation includes pathology (tissue lab tests, blood, urine); and basic imaging like X-ray, PET scan if a beneficiary (subscriber) is inpatient.

·       CT scan, MRI are covered under Tiva Afya Yangu Health Scheme if a patient is administered while under admission and a medical motivation is required.


The Tiva Afya Yangu Health Scheme offers comprehensive coverage for a wide range of surgical procedures, operation theatre costs, operation fees, it covers pre-operative consultations, post-operative care, rehabilitation services as required and anesthetics facilities. 


·        The Tiva Afya Yangu Health Scheme provides coverage for emergencies and accidents, as well as medical treatments, hospitalization, and operation procedures, ensuring comprehensive and affordable access to high-quality healthcare.

 

What is not covered:

  • Ambulance services related costs.
  • Any emergency transportation including air evacuation, cross border transportation is not included.

 

If need hospital transfer coverages; discover Tiva-Patient Transfer Package – Basic $5/year/person

·       The Tiva Afya Yangu Health Scheme does not include coverage for dental care, such as routine dental examinations, cleanings, fillings, extractions, or any other dental treatments.

·         Individuals seeking dental care may need to explore alternative options, such as purchasing additional dental insurance plan or paying for dental services out of pocket.


Pay $15/month /person for Tiva Dental Executive Plan

·       You can purchase Tiva Dental CARE EXECUTIVE PLAN to be included in your Tiva Afya Yangu Health Scheme.

·        All dental care services under the plan are covered when you add dental care plan

·       Consultations and basic treatment are included – see the list of treatment here.

·       Surgeries and procedures: Scaling, polishing, root canal, basic extraction subject to dental is included    

·       Waiting time for the dental insurance is 6 months.

Click here for more information. 

·       The Tiva Afya Yangu Health Scheme does not provide coverage for vision care, including routine eye examinations, corrective eyewear, or any other vision-related treatments.

·       Patients requiring vision care may need to consider alternative options, such as purchasing vision insurance or paying for services out of pocket.

 

Pay $19/month /person                   

You can purchase a VISION CARE PLAN to be included in your Tiva Afya Yangu Health Scheme.

The optical care plans include. 

  • Eye Consultation, treatment of eye conditions, diagnostics procedures and glasses are all covered under this vision plan.
  • Eye operations and surgeries are all covered.
  • Waiting time for the vision package is 6 months to kick in.

Click here for more information. 

·        The Tiva Afya Yangu Health Scheme does not cover maternity care

·        The Tiva Afya Yangu Health Scheme does not provide coverage for maternity care, including pregnancy-related conditions, childbirth, and postnatal care.

·        Patients requiring maternity care may need to consider alternative options, such as purchasing maternity insurance or paying for services out of pocket if they are enrolled in this scheme.

·        It is important for patients to carefully review the coverage options and limitations of their healthcare plans to ensure that they have access to the medical care they need when they need it.

 

Pay $110/year/person

You can purchase a MATERNITY CARE PLAN to be included in your Tiva Afya Yangu Health Scheme.

 The maternity care plan includes:

  • Imaging, medications and Antenatal care.
  • Delivery also is included and postnatal care of the mother and the new baby.

·        The TIVA MATERNITY CARE package includes Neonatal care, circumcision, and all other necessary procedures.

  •  Waiting time is 4 months.

The TIVA MATERNITY CARE plan offers a comprehensive range of services to support expectant mothers and their babies throughout the pregnancy and after delivery. This plan covers antenatal care, imaging, medications, delivery, and postnatal care for both the mother and the baby. Additionally, the package includes neonatal care, circumcision, and all other necessary procedures to ensure the well-being of the newborn.

With the TIVA MATERNITY CARE plan, expectant mothers can have peace of mind knowing that they will have access to the medical care they need throughout their pregnancy and after delivery.

The TIVA MATERNITY CARE plan provides comprehensive care for expectant mothers and their babies, covering antenatal care, delivery, postnatal care, neonatal care, circumcision, and necessary procedures.

Click here for more information. 

General Prohibitions to all Tiva health schemes users:

The Tiva health schemes have several general prohibitions that apply to all users, including using the scheme for fraudulent or illegal purposes, providing false information, sharing benefits with unauthorized individuals, failing to follow prescribed treatment plans, engaging in risky behaviors, using the scheme for elective or cosmetic procedures, receiving care from unauthorized providers, making false claims, and violating the code of conduct or ethics policy.

It is important for all Tiva health Scheme users to understand and comply with these prohibitions and restrictions to ensure that they receive the appropriate level of care and to avoid any negative consequences, such as loss of coverage or legal penalties.

Tiva is committed to maintaining ethical and legal practices, which includes the right to deny sales of health schemes to individuals with a history of malicious or criminal acts, forgeries, or fraudulent activities related to Tiva health scheme. To verify eligibility, background checks or additional documentation may be required. This ensures quality services, affordable healthcare coverage, and allocation of resources towards genuine health needs.

Tiva reserves the right to refuse the sale of the Tiva Afya Yangu Health Scheme to individuals who have committed malicious acts, criminal offenses, or related offenses. Additionally, the company reserves the right to cancel a subscriber's coverage if they are found to be involved in a conspiracy to defraud the company.

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  • 1 If new to Tiva; create your account.
  • 2 Choose insurance package to buy.
  • 3 You can add multiple packages as you wish.
  • 4 Add your details and pay
  • 5 You get insurance coverage instantly.

Different ways to pay to buy Health insurance.

"Paying for yearly or monthly health insurance packages in Tanzania has become easy and simple with Tiva. You no longer have to endure the painful process of finding an insurance company office downtown or wait until you or your loved one gets sick and is pushed into extreme poverty due to medical bills. Now you can buy health insurance online using a computer, phone, even without internet, or via our app, with a wide range of payment options to provide peace of mind for you and your loved ones."

Send your insurance package money to our Mpesa #0757710714 and automatically you will be registered.

Buy your health insurance on this website

Buy in Tiva shops or any street shop/store our top-up cards and top up your account

Recharge your account by letting Tiva sellers in street to top up your account by just giving them the money and your phone number.

What information do i need to buy
Health insurance to cover my family?

You need nothing to get started ....

To get started you only need a registered mobile phone number, a Tiva top-up voucher or send directly to our mobile Mpesa phone number
(0757710714) and send any amount of your choice from $1 and you will receive your insurance account number and balance.

Next; daily top-up to reach the amount required.

"You can top up your account with as little as $1 or $5 via vouchers or by sending money to our mobile number. Once you reach the required
amount in your account, you can activate your insurance".

Create your 100% Tiva health Account

You can browse Tiva insurance packages without an account but to buy your health insurance, you need to create an account with your
mobile phone number as a user name or email, your full names, mobile number, birth of date, gender and home address.

Your ID verification

After activation of your insurance packages, to get your insurance card; you're required to verify your account by providing ID which you can
easily upload in your Tiva health account.

Paying for health insurance

Either yearly or monthly health insurance packages; You will need an Mpesa, Tigo Money, Airtel Money Account or a bank or a debit card or a credit card, cash in mom and pop shops or Tiva top up vouchers to pay for your loved one coverage.


What information do i need from my dependents
if I want to include them in my health insurance coverage?

First

First, when subscribing to Tiva, you may not need any information from your dependents to cover them. The first step is to simply subscribe
and deposit funds into your account, and that's all that matters.

Your Family members details 

In your Tiva health account you can add your dependents names, mobile number, identities or they can do that themselves once you give them secrete code which you will recieve once activate your package.

No need of Tiva Account

You dependents do not need a Tiva health Insurance or Tiva health App or Account to be included or receive their health insurance.

No need of Mobile money Account

The phone number of your beneficiaries (whether principal or dependents) does not need to be registered with mobile money carriers since
they cannot withdraw the health insurance coverage credits you send as cash.

No need of a Smartphone or App

Your beneficiary does not need to possess a smartphone or Tiva Health App or internet access for them to receive the health insurance coverage you bought.

How do I activate, Manage my health insurance?

Activation
To activate your health insurance coverage; on your phone, type *120*1# -- Again the last number represent the number of people who will be on the plan package
Instantly
Once you send them health insurance or activate; instantly on your mobile number will receive a notification SMS of the transfer.
Insurance balance
Instantly, the principal’s or beneficiary’s phone number do get registered in our health insurance management system and can check insurance balance by typing *121# (Airtel, Vodacom, Tigo and Halotel)
Multi Family members
– If principal beneficiary wants to cover two people, they type *120*2# or *120*3# or *120*5# for five people: it’s that simple. This operate with: Airtel, Vodacom, Tigo, Orange and Africell

Tiva is establishing a network of hospitals, dispensaries, clinics, and imaging centers in villages and cities throughout Tanzania, and digitizing pharmacies in the streets where you and your loved ones live. This ensures that you can obtain the necessary

Tiva is establishing a network of hospitals, dispensaries, clinics, and imaging centers in villages and cities throughout Tanzania, and digitizing pharmacies in the streets where you and your loved ones live. This ensures that you can obtain the necessary medication even if it's not available at the hospital where you're being treated. You can search for hospitals or pharmacies near you by city or region, or by entering your street address to see what's available in our network.

Find nearby in-network care

102 Urgent care facilities near your love one

Ms Mbezi Medical Clinic

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

Ms Mbezi Medical Clinic

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

Ms Mbezi Medical Clinic

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

Find nearby in-network care

102 Urgent care facilities near your love one

Pharmacy Name

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

Pharmacy Name

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

Pharmacy Name

Clinic / Center, Urgent Care

250 Mbezi beach , Dar es salaam, Po. Box:65

AXC

Frequently Asked Questions