Once you activate your health insurance as the policyholder, you and your
dependents have several options for registration. The most efficient and
convenient method is to register through your Tiva Health account on the https://Tiva.co.tz website or by
using the Tiva Health Tanzania App. This process entails scanning your ID,
taking a photo, and submitting your fingerprints (if utilizing the App).
Another option is to visit any hospital, pharmacy, or Tiva shop within our
network that displays the "Tiva is Available Here" banner to obtain
your insurance ID card. Each beneficiary, if there are multiple, can collect
their Tiva Health ID card from any Tiva shop, pharmacy, or hospital at their
convenience. To complete the registration for yourself and each dependent, the
following documents are required: a National Identification Authority Card
(NIDA CARD), passport, or any other government-issued identification; your
insurance account number and secret dependent code, which were provided upon
activation of your health insurance package. It's important to note that your
dependents do not need a registered Mobile Money number for insurance receipt
or activation; any registered mobile number is sufficient.
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