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What is Tiva food services?

Have you ever slept or go entire day hungry in your life because may be that day you did not have enough money?

Tiva food is a wallet for your food purchases need, this means instead for you to pay for your food needs in cash, Join Tiva by typing *120# on your phone, deposit your cash in Tiva food wallet by visiting our agencies available all over the country in your street and when ready to purchase for your food need, pay using Tiva food in your street shops, marketplaces, and restaurants all over the country.

What advantages will you get?

The day you have no money, instead of you or your family sleeping hungry or go all day without eating, you will go as usual to any shop or market or restaurant and purchase as usual, Tiva will pay the vendor, and you have 7, 15 or 30 days to payback that loan without interest.

In short ; Tiva is that company that bring you the peace of mind related to your food needs, stopping you worrying daily about food for you or your family

How do I buy food using Tiva?

  • 1 If new to Tiva; create your account
    Phone
    - by just typing *120#Send and the system will send you sms, reply back and done or
    - Download Tiva app at playstore and register or
    - Sign up now by clicking here
  • 2 2. Send your ID number by sms if you joined using USSD or take your ID picture if you sign up via app.
  • 3 3. To pay at the shop, type *120*vendor number*Amount*PIN#Send, confirm and take your products.
  • 4 4. The day you have no money for food, Type *120*shopnumber*Amount*PIN*333#Send Confirm the loan, pick your product and go

Different ways you can recharge your Tiva Food wallet

Paying electronically for your daily purchases and start building your electronical payment and credit history in a bit to change your life and achieve your dream has become easy with Tiva.

Tiva Bank transfer
Tiva Wallet

Let a friend who have money in their Tiva wallet send you money and automatically your wallet will be recharded and money be available for your use

Learn More
Tiva Bank transfer
Mobile Money

You can use your mobile money to recharge your Tiva food wallet

Learn More
Tiva Bank transfer
Banks & cards

You can use your bank account of Equity bank, Rawbank to recharge your Tiva food wallet

Learn More
Tiva Bank transfer
Cash in Shops

Recharge at Tiva food agencies by giving them cash and will send you the money and fill your Tiva account.

Learn More

What Information do I need to build food security so my family will never sleep or go entire day hungry ever again?

You need nothing to get started …

To get started for you and your family to get Tiva food benefits – you just need to be a telecom mobile subscribers of Tigo, Vodacom and Airtel, join tiva by typing *120# and follow instructions or download Tiva app at playstore

Next; Start paying for your daily food purchase need using Tiva food.

Instead of you paying using cash which do not help you, use your Tiva account to pay for all your food purchases in restaurant's, , market, street shops and after 4 months, our system will understand your shopping needs and it will start paying for you when you are in need or have no money to purchase.

What if I need to start borrowing for food need right now as I join Tiva?.

That also is possible, but you will need to join Tiva Community group with your friends, family members group. If you don’t know any group, why not start one? Yes after joining Tiva, you can download your Tiva app and in it, you can create a Tiva group and invite your friends.

As a Tiva group admin you can decide

- How much each of your friends will deposit, $5, $10, $50 or $100 as your group food bond access which will be s guarantee for each one of your members if they need to borrow.
- You can decide how much / limit your group member can borrow
- Can decide time a group member have to return the borrowed money.
- Can remove a group member from your group and all their deposit will be returned.


Using Tiva’s friends and family group type – all your members can join to day and start borrowing for their food needs.

What information do I need from my group members to add them or invite them.

First

In your Tiva App, you can browns your phone contact list and add in your groups your friends and family members the one you know better not every person you just meet.

Your family members details

Each member you invited, will receive a welcome sms or email that you want them to join Tiva food and your group and each one will join on her own and add their own details.

No Need of Mobile money Account

The phone number of your group member does not need to be registered with mobile money carriers to join Tiva.

No need of a Smartphone or App

Your friends or familiy members does not need to possess a smartphone or Tiva app or internet access for them to receive the invitation and join or use Tiva for their daily food purchases needs.

How do I activate, manage my Tiva Food Account?

Activation
If you joined using USSD code, your account is actiated instantly after replying all your sms and take your ID at your nearest shop at your first shop.
Instantly
Once you send them health insurance or activate; instantly on your mobile number will receive a notification SMS of the transfer
Insurance balance
Instantly, the principal’s or beneficiary’s phone number do get registered in our health insurance management system and can check insurance balance by typing *121# (Airtel, Vodacom, Tigo and Halotel)
Multi Family members
– If principal beneficiary wants to cover two people, they type *120*2# or *120*3# or *120*5# for five people: it’s that simple. This operate with: Airtel, Vodacom, Tigo, Orange and Africel

Frequently Asked Questions

Tiva food FAQ:

What is Tiva food?

- All people who buy Tiva vouchers and activate are eligible to subscribe
- By just sending your money as low as $1 you will jon

Food loans FAQ:

What are the Tiva food loans?

- All people who buy Tiva vouchers and activate are eligible to subscribe
- By just sending your money as low as $1 you will join

Terms & Conditions

Eligibility:

- All people above 18 years old are eligible to buy Tiva health insurance packs

- Insurance Packages can only be used once activated

 

Multiple subscriptions:

Multiple subscriptions of more than one pack a day by a Customer is allowed.

 

Buy for a friend:

A Customer can buy any insurance packs for a friend at any point in time AND can buy more than one pack for a friend in a day

 

Insurance Packages sharing:

Currently a customer can not share the activated insurance package of a purchased pack with a friend. To buy for a friend, a customer needs to buy a new health insurance for a friend

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